Illustration Wide Leg Jean (Neptune) Zimmermann

Fast shipping and professional packing

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL and many other top global carriers we are able to offer a variety of shipping options. Our warehouse staff are highly trained and will package your items according to our precise and accurate specifications. Your goods are thoroughly checked and securely secured prior to shipment. Every day, we send thousands of packages to customers across many countries. Our commitment to become the largest online retailer around the globe is evident by this. There are distribution centers and warehouses located in Europe and in the USA.

Orders that contain more than 1 item are assigned processing times for each item.

Before shipment, all ordered items will be thoroughly inspected. The majority of orders are shipped within 48 hrs. The time to deliver varies from 3-7 days.

Returns

We don't manage the stock in our warehouse or factory. The actual stock levels can fluctuate at any point. Please understand it may happen that your order will be out of stock after your order has been made.

The policy is for 30 days. If you don't receive the product within 30 days, we're not able to provide a refund or an exchange.

The item should not be used, and it must be in its original condition. It must also remain in the original packaging.